Section 1 Roleplay(I)

Chapter 3 Roleplay(I) Part II At the Airport 随堂测验

1、单选题:
‌---What kind of ticket in this early flight would you like to buy? ‍‌---                       .‍‌‍
选项:
A: I want one third class ticket near the aisle, please.
B: Two seats with the window view, please.
C: One economy class ticket next to the window, please.
D: I’d like two tickets to Beijing in the morning, please.
答案: 【 One economy class ticket next to the window, please.

2、单选题:
‌If someone is getting airsick,you may suggest with statement “cover your mouth and nose with this paper bag and                      about ten times. Try to relax”.​
选项:
A: repeat your first name in your heart
B: breathe slowly through your mouth
C: drink hot tea or warm coffee slowly
D: write the destination name on a paper
答案: 【 breathe slowly through your mouth

3、单选题:
‍baggage allowance‍
选项:
A: 行李打包费
B: 行李零用钱 
C: 行李超重 
D: 行李限重
答案: 【 行李限重

4、单选题:
‌May I see your disembarkation card, please?‏
选项:
A: 我可以看下你的入境卡吗?   
B: 我可以看下你的签证卡吗? 
C: 我可以看下你的护照卡吗? 
D: 我可以看下你的申报卡吗?
答案: 【 我可以看下你的入境卡吗?   

Section 1 Roleplay(I) Part I At the Hotel 随堂测验

1、单选题:
‌---  ___________________?‍‌--- Yes,please. I’d like one single room with garden view for two nights.‍‌‍
选项:
A: What do you want, sir?
B: What would you like to have your room, sir?
C: Is there anything I can help?
D: Good morning, sir. How can I help you?
答案: 【 Good morning, sir. How can I help you?

2、单选题:
​Usually as social protocols and professional manners indicated,handling complaints consists of three parts, giving apologies and attention, giving explanations and reasons and                     .‍
选项:
A: giving apologies again to the customers
B: leaving the rest part to the superior
C: providing solutions and compensations
D: showing sympathy and pity
答案: 【 providing solutions and compensations

3、单选题:
‍internal calls‎
选项:
A: 外线电话
B: 国内电话
C: 内线电话
D: 国际电话
答案: 【 内线电话

4、单选题:
‏ I’d like my suit presented.‎
选项:
A: 我需要展出我的西装。
B: 我需要熨烫我的西装。
C: 我需要干洗我的西装。
D: 我需要裁剪我的西装。
答案: 【 我需要熨烫我的西装。

Section1 Roleplay(I) 单元测试

1、单选题:
‎When you ask the customers about their choices of drinks, you can say “ What      would you like to have?”.‎
选项:
A: choice
B: beverage
C: food
D: water
答案: 【 beverage

2、单选题:
‏Do you have any dietary       ?‎
选项:
A: limitations
B: restrictions
C: protections
D: preventions
答案: 【 restrictions

3、单选题:
​I’m sorry your air conditioner doesn’t work, I will call the       to fix it for you.‍
选项:
A: maintenance
B: maid
C: housekeeping
D: concierge
答案: 【 maintenance

4、单选题:
‎Here is your room key. I’ll ring for a      to help you with the luggage.‍
选项:
A: clerk
B: maid
C: receptionist
D: bellhop
答案: 【 bellhop

5、单选题:
‎You should be at the airport two hours before      of your flight.‍
选项:
A: opening time
B: departure time
C: closing time
D: starting time
答案: 【 departure time

6、单选题:
‎All       passengers shall be requested to proceed to Gate 8 after passing the transit counter.‍
选项:
A: passing
B: connecting
C: traveling
D: boarding
答案: 【 connecting

7、单选题:
‏I’m going to baggage       to pick up my luggage from the Flight 119.‌
选项:
A: market
B: office
C: claim
D: counter
答案: 【 claim

8、单选题:
‍Welcome to America. Your papers are all in order. Please bring your baggage here for     .‎
选项:
A: inspection
B: report
C: investigation
D: payment
答案: 【 inspection

9、判断题:
‌If you want to book a hotel room, you always need to make reservations first.‏
选项:
A: 正确
B: 错误
答案: 【 错误

10、判断题:
‏ Complimentary breakfast at the hotel means the traditional American breakfast.​
选项:
A: 正确
B: 错误
答案: 【 错误

11、判断题:
‍If you want to have breakfast at your hotel room, you need to call room service department.‎
选项:
A: 正确
B: 错误
答案: 【 正确

12、判断题:
‏Based on the language techniques learnt from the chapter, if you want to keep the conversation going, you could end your response with an inquiry or a question.‌
选项:
A: 正确
B: 错误
答案: 【 正确

13、判断题:
‎ If the ground staff cannot find your lost luggage, you can say, “ I’d like to ask for compensation for my lost luggage.”.‌
选项:
A: 正确
B: 错误
答案: 【 正确

14、判断题:
‏It’s acceptable to bring some fresh fruits, vegetables or meats to another country, as long as you don’t sell them in that country.‍
选项:
A: 正确
B: 错误
答案: 【 错误

15、判断题:
‌ If you are in-transit passenger, you need to ask the counter staff, “Will my bags be transferred or do I have to check them again?” ​
选项:
A: 正确
B: 错误
答案: 【 正确

16、判断题:
​According to the language techniques learnt from the chapter, if you want to keep the conversation going, you’d better end your response with only one word.‏
选项:
A: 正确
B: 错误
答案: 【 错误

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