大学MOOC 玩转职场英语(浙江纺织服装职业技术学院)1449929192 最新慕课完整章节测试答案

第一单元单元测验

1、单选题：
‌A business letter should at least include ________ parts.‍‌‍
选项：
A: four  
B: five 
C: six
D: seven
答案: 【 six】

2、单选题：
​Inside address is the address of the _________.‌​‌
选项：
A: writer 
B:  receiver
C: company 
D: addresser
答案: 【  receiver】

3、单选题：
‌If we don’t know the receiver’s name, wo often use ________ in business letters.​‌​
选项：
A: Dear Sir(s) / Madam  
B:  Dear company  
C:  Dear manager 
D: Dear
答案: 【 Dear Sir(s) / Madam  】

4、单选题：
‌Before writing a job application letter, we need to think about ________.‎‌‎
选项：
A: the employer’s needs 
B: what the employer can give
C: our needs 
D:  salary
答案: 【 the employer’s needs 】

5、单选题：
‏In the closing paragraph, we often state our wish of getting a________, our appreciation and offer contact information.‏‏‏
选项：
A: job interview  
B: a job 
C: an application form  
D: position
答案: 【 job interview  】

6、单选题：
Future employers attach great importance to___________.‌‎‌
选项：
A: education  
B: work experience 
C: foreign languages
D: personality
答案: 【 work experience 】

7、单选题：
​Work experience usually starts with ____________and in the form of bulleted list.‌​‌
选项：
A: nouns 
B:  pronouns  
C: action verbs 
D: verbs
答案: 【 action verbs 】

8、单选题：
‏You should target your resume to _________.​
选项：
A: job demands  
B: your will   
C: education  
D: work experience
答案: 【 job demands  】

9、判断题：
‎English address is placed in small to large order. ‍
选项：
A: 正确
B: 错误
答案: 【 正确】

10、判断题：
‏Americans usually use Dear Sirs in business letters. ‎
选项：
A: 正确
B: 错误
答案: 【 错误】

11、判断题：
​ Job objective in a resume refers to the goal you want to achieve in work. ‎
选项：
A: 正确
B: 错误
答案: 【 错误】

12、判断题：
‌You should list each educational and work experience separately in reverse chronological order. ‎
选项：
A: 正确
B: 错误
答案: 【 正确】

13、判断题：
‌Generally speaking, a resume is made up of four sections. ‏
选项：
A: 正确
B: 错误
答案: 【 错误】

14、判断题：
‌Skill summary highlights your your strengths and abilities.‎
选项：
A: 正确
B: 错误
答案: 【 正确】

第十单元单元测验

1、单选题：
​“The goods has not ______.” The statement is a complaint about delayed delivery.​​​
选项：
A: arrive
B: leave
C: go
D: arrived
答案: 【 arrived】

2、单选题：
‎When making a complaint, you can ask _____ a refund.‎‎‎
选项：
A:  for 
B: about        
C: in
D: with
答案: 【  for 】

3、单选题：
Because of the _____ packing, we suffered a great loss.‍‎‍
选项：
A: good
B: poor
C: rich
D: well
答案: 【 poor】

4、单选题：
‎“The goods are poor in quality.” The statement is a complaint about________.‎‎‎
选项：
A: quality
B: price
C: quantity
D: short weight
答案: 【 quality】

5、单选题：
‌When you say the goods you sent are not we ordered.You are complaining about____ .‎‌‎
选项：
A: non-delivery
B: late delivery
C: packing 
D: wrong delivery
答案: 【 wrong delivery】

6、单选题：
When complaining about short weight, you can say there is a_____of 30kgs.​‍​
选项：
A: shortage 
B: damage 
C: price 
D: quality
答案: 【 shortage 】

7、单选题：
​The customer service staff should not ______ with the customer.​​​
选项：
A: talk
B: quarrel
C: agree
D: do
答案: 【 quarrel】

8、单选题：
‎Sorry, but we have to decline your claim.The word decline means________.‌‎‌
选项：
A: reuse
B: forget
C: accept
D: refuse
答案: 【 refuse】

9、单选题：
‏If you are to accept a claim, what would you say?‌‏‌
选项：
A: We don’t agree to accept your claim.
B: We agree to accept your claim.
C: We are unable to accept your claim.
D: We are sorry to say that, we can not accept your claim.
答案: 【 We agree to accept your claim.】

10、单选题：
‏We will give you fund soon means that you will _____a refund soon .‌‏‌
选项：
A: like
B: got
C: get
D: forget
答案: 【 get】

11、单选题：
‎We will compensate（补偿） you for your loss, which expression shares the similar meaning?‏‎‏
选项：
A: We will pay for your loss.
B:  we will decline your claim
C:  we will give you a discount.
D:  We will not accept your claim.
答案: 【 We will pay for your loss.】

12、单选题：
‎ We can resort to write a _____ letter when we want to complain about something.‏‎‏
选项：
A: complain 
B: complained 
C: complaining  
D: complaint
答案: 【 complaint】

13、单选题：
 The principle of courtesy means we should be polite in writing a complaint letter. ‎‎Courtesy means ______‎‎‎
选项：
A: clearness
B: correctness
C: completeness
D: politeness
答案: 【 politeness】

14、单选题：
‍ You can say that ______________at the end of a complaint letter.​‍​
选项：
A: I am writing to complain about the poor quality
B:  we are sorry for all the trouble
C:  we are very angry
D:  we are looking forward to your reply
答案: 【  we are looking forward to your reply】

15、单选题：
​ We would give you a ________of 5% for the batch（这批货）. ‎​‎
选项：
A: discount
B: payment
C: permit
D: agreement
答案: 【 discount】

16、单选题：
‍ This is ____ us great inconvenience（不便）.​‍​
选项：
A: cause 
B: causing
C: causes 
D: caused
答案: 【 causing】

17、判断题：
​When the cell phone you bought three days ago is broken, you are entitled to(有权) make a complaint.‌
选项：
A: 正确
B: 错误
答案: 【 正确】

18、判断题：
​The customer service staff should keep calm when dealing with complaints.‎​‎​‎
选项：
A: 正确
B: 错误
答案: 【 正确】

19、判断题：
The customer service staff should listen carefully when dealing with complaints.‏‍‏‍‏
选项：
A: 正确
B: 错误
答案: 【 正确】

20、判断题：
‎When responding to a complaint letter, you’d better express your apology in the beginning.​‎​
选项：
A: 正确
B: 错误
答案: 【 正确】

21、判断题：
‍When writing a complaint letter, you should state the purpose in the first paragraph.​‍​
选项：
A: 正确
B: 错误
答案: 【 正确】

第十一单元单元测验

1、单选题：
‎‎‎‎‎ Before travelling, you have to ____ a ticket.‎‎‎‎‎
选项：
A: sell
B: give
C: offer
D: book
答案: 【 book】

2、单选题：
‎ You want to tell the agent you are going to leave Beijing for New York next Monday, you can say ____.​‎​
选项：
A: How much is a one-way ticket?
B: I plan to depart next Monday.
C: I plan to stay in Beijing.
D: How long is the flight to New York? 
答案: 【 I plan to depart next Monday.】

3、单选题：
​What is the opposite (相对的、相反的)of first class?‌​‌
选项：
A:  poor class 
B: number one class
C: economy class
D: second class
答案: 【 economy class】

4、单选题：
‍You are advised to ______________ when going on a business trip abroad.‍
选项：
A: prepare a suitable suitcase 
B:  prepare a very large suitcase
C: pack a lot of clothes
D: pack nothing 
答案: 【 prepare a suitable suitcase 】

5、单选题：
‏ You are advised to take the following necessary items with you except______.‌‏‌
选项：
A: phone charger 
B: power converter
C: bank card 
D: a very large suitcase
答案: 【 a very large suitcase】

6、单选题：
‏ What does “boarding pass” mean in Chinese?‏‏‏
选项：
A:  登机牌 
B:  机票
C: 护照
D: 签证
答案: 【  登机牌 】

7、单选题：
‎ Your luggage is three kilos ______(超重).‍‎‍
选项：
A:  weight
B: overweight 
C: long
D:  wide
答案: 【 overweight 】

8、单选题：
‌ If the goods you carry are duty-free(免税), it means_________.‌‌‌
选项：
A: they will be confiscated（没收）.
B: you have to pay duty on them.
C: they are not dutiable.
D: you have to pay extra（额外付费）
答案: 【 they are not dutiable.】

9、单选题：
‏ As to the carry-on luggage(随身行李), it has__________. ‎‏‎
选项：
A: no weight limit
B: no length limit
C:  both weight limit and length limit
D: only weight limit
答案: 【  both weight limit and length limit】

10、单选题：
‏Let’s visit Venice _____ the movies.‍‏‍
选项：
A: with 
B: by 
C: for 
D: to
答案: 【 with 】

11、单选题：
‏Venice is one of the most beautiful cities I have ever _____.‌‏‌
选项：
A: see 
B: saw
C: seen 
D: seeing
答案: 【 seen 】

12、单选题：
‍ The famous church is what we are about _____see.‏‍‏
选项：
A: with 
B: to
C: in 
D: for
答案: 【 to】

13、单选题：
‍‌‍This wonderful church was ______in 829.‌‍ ‌‍‌‍‌
选项：
A: build 
B: building 
C: built 
D: being built
答案: 【 built 】

14、单选题：
‍The bridge of sighs is a well known bridge in Venice. Which one is the synonym(同义词) of “ well known”?‎‍‎
选项：
A: famous 
B: not famous 
C: know 
D: familiar 
答案: 【 famous 】

15、单选题：
‏What does “commuter” mean ?_________‍‏‍
选项：
A: Frequent go to and fro between two places.     
B: Economy class. 
C: Estimated time of arrival. 
D: stop
答案: 【 Frequent go to and fro between two places.     】

16、单选题：
‍What does “jet lag” mean? _________‎‍‎
选项：
A: Stop.      
B: Happy journey. 
C:  Time difference.
D: Severe fatigue due to air travel.
答案: 【 Severe fatigue due to air travel.】

17、单选题：
‌ What does “carry-on” mean? _________‌‌‌
选项：
A: The small bag that can be taken onto the plane.  
B: Heavy luggage.   
C: Overpacked luggage.   
D:  Without any luggage.
答案: 【 The small bag that can be taken onto the plane.  】

18、单选题：
​ Layover means ________.​​​
选项：
A: flights launched by some airlines that take off in the midnight and arrive in the early morning.      
B:  red-eye  
C: transfer  
D: stop
答案: 【 stop】

19、单选题：
‍ Many people choose to take a _____because it is very economical.‍‍‍
选项：
A: direct flight    
B: non-stop flight 
C:  red-eye  
D: connection
答案: 【  red-eye  】

20、单选题：
‍You’d better pack your laptop in a place where you can take out easily because it has to be checked _____(单独地)​‍​
选项：
A: separate
B: separately
C: separated
D: separating
答案: 【 separately】

21、判断题：
​ You’d better photocopy(复印) your passport before travelling.‏​‏
选项：
A: 正确
B: 错误
答案: 【 正确】

22、判断题：
​ When booking a ticket, you have to provide necessary personal information.‏​‏
选项：
A: 正确
B: 错误
答案: 【 正确】

23、判断题：
‎ You can put knives in your hand bag when you travel by air.​‎​
选项：
A: 正确
B: 错误
答案: 【 错误】

24、判断题：
 Passengers will not be allowed to carry in their hand luggage scissors.‍‎‍
选项：
A: 正确
B: 错误
答案: 【 正确】

25、判断题：
‏ Basilica of San Marco（ 圣马可大教堂）is a famous church in Venice.​‏​
选项：
A: 正确
B: 错误
答案: 【 正确】

26、判断题：
‎Venice,a city built on the water, actually is an island city.‍‎‍
选项：
A: 正确
B: 错误
答案: 【 正确】

27、判断题：
​“Time difference” is only to describe the time difference in geography.‌​‌
选项：
A: 正确
B: 错误
答案: 【 正确】

28、判断题：
‍Connection  here means airplane changes.​‍​
选项：
A: 正确
B: 错误
答案: 【 正确】

第二单元单元测验

1、单选题：
‍‎‍During the interview, women shouldn’t wear________colored lipsti