RegularOn-boardService客舱常规情境服务——Boarding登机

10随堂测试

1、多选题:
‏How to greet passengers during boarding service?​
选项:
A: Welcome abroad.
B: Welcome to the flight.
C: Welcome to Air China.
D: See you.
答案: 【 Welcome abroad.;
Welcome to the flight.;
Welcome to Air China.

2、判断题:
‍(中译英)您的座位在机舱前部。​‍Your seat is in the rear of the cabin.​
选项:
A: 正确
B: 错误
答案: 【 错误

3、判断题:
‎客舱登机服务中,对于头等舱的旅客,需要直接引导其入座。‌
选项:
A: 正确
B: 错误
答案: 【 正确

11随堂测验

1、多选题:
‎What information does FA need to get in case passengers lose their belongings?​
选项:
A: Name 
B: Phone number 
C: Passport
D:  Everything about the missing luggage
答案: 【 Name ;
Phone number ;
 Everything about the missing luggage

2、多选题:
‏How to comfort passengers if they get things lost?‌
选项:
A: I 'm sorry to hear that. 
B: We will try our best to help you. 
C: Thank you very much. 
D: I don't know.
答案: 【 I 'm sorry to hear that. ;
We will try our best to help you. 

3、多选题:
‍如果旅客的物品可能在飞机上遗失,可以通过哪些方式帮助其寻找?‏
选项:
A: 请机长联系地勤人员。
B: 机上广播。
C: 协助周边寻找。
D: 对机上旅客进行搜查。
答案: 【 机上广播。;
协助周边寻找。

测试一

1、单选题:
‎(中译英)您的座位在机舱后部。​
选项:
A: Your seat is in the front of the cabin.
B: Your seat is in the rear of the cabin.
C: Your seat is in the middle of the cabin.
D: Your seat number is 28C.
答案: 【 Your seat is in the rear of the cabin.

2、单选题:
‎下列物品,哪个不属于乘务员航前准备的必需品?‌
选项:
A:
B:
C:
D:
答案: 【 

3、多选题:
‍How to inform passengers that they’ve taken the wrong seat?‏
选项:
A: I will see if there is any vacant seat.
B: I’m afraid you may have taken a wrong seat.
C: Welcome to the flight.
D: I’m afraid you are in the wrong seat.
答案: 【 I’m afraid you may have taken a wrong seat.;
I’m afraid you are in the wrong seat.

4、多选题:
​我国四大航空公司的英文分别是?‍
选项:
A: Air China
B: China Eastern
C: China Southern
D: Hainan Airlines
答案: 【 Air China;
China Eastern;
China Southern;
Hainan Airlines

5、判断题:
‏A blind man can sit at the emergency exit row.‌
选项:
A: 正确
B: 错误
答案: 【

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