大学MOOC 空中乘务情境会话（双语教学）(山东外事职业大学)1458190172 最新慕课完整章节测试答案

10 随堂测试

1、多选题：
‎How to greet passengers during boarding service?‍
选项：
A: Welcome abroad.
B: Welcome to the flight.
C: Welcome to Air China.
D: See you.
答案: 【 Welcome abroad.;
Welcome to the flight.;
Welcome to Air China.】

2、判断题：
‌（中译英）您的座位在机舱前部。​‌Your seat is in the rear of the cabin.​
选项：
A: 正确
B: 错误
答案: 【 错误】

3、判断题：
‏客舱登机服务中，对于头等舱的旅客，需要直接引导其入座。‏
选项：
A: 正确
B: 错误
答案: 【 正确】

11 随堂测验

1、多选题：
‍What information does FA need to get in case passengers lose their belongings?‎
选项：
A: Name 
B: Phone number 
C: Passport
D:  Everything about the missing luggage
答案: 【 Name ;
Phone number ;
 Everything about the missing luggage】

2、多选题：
‏How to comfort passengers if they get things lost?‎
选项：
A: I 'm sorry to hear that. 
B: We will try our best to help you. 
C: Thank you very much. 
D: I don't know.
答案: 【 I 'm sorry to hear that. ;
We will try our best to help you. 】

3、多选题：
‍如果旅客的物品可能在飞机上遗失，可以通过哪些方式帮助其寻找？‌
选项：
A: 请机长联系地勤人员。
B: 机上广播。
C: 协助周边寻找。
D: 对机上旅客进行搜查。
答案: 【 机上广播。;
协助周边寻找。】

测试一

1、单选题：
‏（中译英）您的座位在机舱后部。‍
选项：
A: Your seat is in the front of the cabin.
B: Your seat is in the rear of the cabin.
C: Your seat is in the middle of the cabin.
D: Your seat number is 28C.
答案: 【 Your seat is in the rear of the cabin.】

2、单选题：
​下列物品，哪个不属于乘务员航前准备的必需品？‎
选项：
A:
B:
C:
D:
答案: 【 】

3、多选题：
​How to inform passengers that they’ve taken the wrong seat?‍
选项：
A: I will see if there is any vacant seat.
B: I’m afraid you may have taken a wrong seat.
C: Welcome to the flight.
D: I’m afraid you are in the wrong seat.
答案: 【 I’m afraid you may have taken a wrong seat.;
I’m afraid you are in the wrong seat.】

4、多选题：
‏我国四大航空公司的英文分别是？‏
选项：
A: Air China
B: China Eastern
C: China Southern
D: Hainan Airlines
答案: 【 Air China;
China Eastern;
China Southern;
Hainan Airlines】

5、判断题：
​A blind man can sit at the emergency exit row.​
选项：
A: 正确
B: 错误
答案: 【 错误】

6、判断题：
Passengers can exchange seats without permission.‏
选项：
A: 正确
B: 错误
答案: 【 错误】

10 随堂测验

1、单选题：
‏How to reply if the passenger asks for an extra helping?‌
选项：
A: Well. I need to serve all the passengers first.
B: Sure. Here you are.
C: No, you can’t.
D: Definitely not.
答案: 【 Well. I need to serve all the passengers first.】

2、单选题：
&