项目一 前厅服务

项目一 前厅服务测试

1、单选题:
‏What’s the meaning of "superior Single"?​
选项:
A: 标准单人间
B: 单人间
C: 豪华单人间
D: 标准间
答案: 【 豪华单人间

2、单选题:
Do you think in which way people prefer to book rooms now?​​​
选项:
A: network reservation
B: telephone reservation
C: group reservation
D: counter booking
答案: 【 network reservation

3、单选题:
What’s the meaning of OC?‏‎‏
选项:
A:  open and clean
B: occupied and clean
C: occupied and common
D: open and common
答案: 【 occupied and clean

4、单选题:
Which is not courtesy hotel english?​‌​
选项:
A: What’s your name?
B: And your first name please?
C: I’m very sorry.
D: Can I have your passport?
答案: 【 What’s your name?

5、单选题:
Good morning.________ I help you?‏‏‏
选项:
A: Would
B: Must
C:  May
D:  Am
答案: 【  May

6、单选题:
Sorry! You need to                 the form.‌‍‌
选项:
A:  fill in
B: fill of
C: fill up
D: fill on
答案: 【  fill in

7、单选题:
“Walk-in Guest" means      ‎‏‎
选项:
A: 走着的客人
B: 没有预订的客人
C: 进来的客人
D: 走过来的客人
答案: 【 没有预订的客人

8、单选题:
"How many people will there be in your party?" The word "party" here refers to         .‍‌‍
选项:
A: 党
B: 党员
C: 随行人员
D: 聚会
答案: 【 随行人员

9、单选题:
The ____ Desk is straight ahead.​‌​
选项:
A: back
B: Front
C: big 
D: small
答案: 【

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