大学MOOC 管理学理论与方法（双语）(东南大学)1450760184 最新慕课完整章节测试答案
Lecture 1
文章目录
Test 1
1、单选题：
One of the common characteristics of all organizations is ________ that define(s) rules, regulations, and values of the organization.
选项：
A: a set of written bylaws
B: an explicit goal
C: a systematic structure
D: a stated purpose
答案: 【 a systematic structure】
2、单选题：
The primary job of a manager is to ________.
选项：
A: make decisions that help an organization grow
B: tackle tasks that are too difficult for nonmanagerial employees
C: coordinate between organization leaders and ordinary employees
D: direct and oversee the work of others
答案: 【 direct and oversee the work of others】
3、单选题：
Which of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairperson of the board?
选项：
A: team leaders
B: middle managers
C: first-line managers
D: top managers
答案: 【 top managers】
4、单选题：
Another term for efficiency is ________.
选项：
A: doing the right things
B: doing things right
C: making sure things get done
D: doing things at the right time
答案: 【 doing things right】
5、单选题：
Good management strives for ________.
选项：
A: low efficiency and high effectiveness
B: high efficiency and low effectiveness
C: high efficiency and high effectiveness
D: moderate efficiency and moderate effectiveness
答案: 【 high efficiency and high effectiveness】
6、单选题：
Non-profit organizations are different from for-profit organizations primarily ________.
选项：
A: in the way make decisions
B: in the way they measure success
C: in the way they motivate employees
D: in how they hire employees
答案: 【 in the way they measure success】
7、单选题：
Compared to the manager of a large organization, a small business manager is more likely to be a(n) ________.
选项：
A: specialist
B: figurehead
C: generalist
D: information monitor
答案: 【 generalist】
8、判断题：
Part of what defines an organization is its purpose.
选项：
A: 正确
B: 错误
答案: 【 正确】
9、判断题：
In order to be considered a manager, an individual must direct or oversee the work of others.
选项：
A: 正确
B: 错误
答案: 【 正确】
10、判断题：
A manager does not work directly on tasks for the organization.
选项：
A: 正确
B: 错误
答案: 【 错误】
11、判断题：
Effectiveness refers to the relationship between inputs and outputs.
选项：
A: 正确
B: 错误
答案: 【 错误】
12、判断题：
Deciding who will be assigned to which job is a part of the leading function of management.
选项：
A: 正确
B: 错误
答案: 【 错误】
13、判断题：
A typical first-level manager spends more of his or her time leading than planning.
选项：
A: 正确
B: 错误
答案: 【 正确】
14、判断题：
Studying management can be extremely useful even for those who don't plan to be managers themselves.
选项：
A: 正确
B: 错误
答案: 【 正确】
Lecture 10
Test 10
1、单选题：
Motivation is NOT ________.
选项：
A: a permanent personal trait
B: a process that leads to a goal
C: something that varies from situation to situation
D: something that requires a direction
答案: 【 a permanent personal trait】
2、单选题：
Which element of motivation is a measure of intensity or drive?
选项：
A: direction
B: energy
C: persistence
D: achievement
答案: 【 energy】
3、单选题：
Maslow believes that higher-order needs ________.
选项：
A: are satisfied externally
B: are satisfied first
C: are satisfied internally
D: are satisfied most often
答案: 【 are satisfied internally】
4、单选题：
________ assumes that employees have little ambition, dislike work, and avoid responsibility.
选项：
A: Theory Y
B: Theory X
C: Self-actualization Need Theory
D: Belongingness Need Theory
答案: 【 Theory X】
5、单选题：
According to Herzberg, which of the following is considered a motivator?
选项：
A: pay
B: working conditions
C: hygiene factors
D: responsibility
答案: 【 responsibility】
6、单选题：
Why are individuals with a high nAch not the most successful managers?
选项：
A: They are concerned more about effectiveness than efficiency.
B: They are more focused on organizational goals than their own desires for promotion.
C: They focus too much on their own goals than the goals of others.
D: They can easily be distracted by trying to build a better mousetrap.
答案: 【 They focus too much on their own goals than the goals of others.】
7、单选题：
Which is the best summary of goal-setting theory?
选项：
A: Goals make no difference in performance.
B: Specific goals increase performance.
C: Always make your goals very difficult to reach.
D: Easy goals make for happier employees.
答案: 【 Specific goals increase performance.】
8、单选题：
In goal-setting theory, which of the following is the best kind of feedback?
选项：
A: feedback from a superior
B: feedback from a peer
C: self-feedback
D: group feedback
答案: 【 self-feedback】
9、单选题：
The JCM contends that ________ are required in meaningful work.
选项：
A: skill variety, task identity, and task significance
B: skill variety, autonomy, and feedback
C: task identity, autonomy, and feedback
D: task significance, autonomy, and feedback
答案: 【 skill variety, task identity, and task significance】
10、单选题：
The JCM contends that these dimensions are required for a high level of motivation among workers.
选项：
A: high pay, autonomy, feedback
B: meaningful work, autonomy, feedback
C: meaningful work, autonomy, independence
D: autonomy, feedback, good management
答案: 【 meaningful work, autonomy, feedback】
11、单选题：
Equity theory compares your own outcomes-to-input ratio to that of ________.
选项：
A: your boss
B: a referent
C: the input-to-output ratio of another worker
D: the input-to-output ratio of an idealized worker
答案: 【 a referent】
12、单选题：
A referent in equity theory refers to which of the following?
选项：
A: a theoretical worker
B: other people and systems only
C: oneself only
D: other people, systems, or oneself
答案: 【 other people, systems, or oneself】
13、单选题：
In equity theory, procedural justice is concerned with which of the following?
选项：
A: determining how fair the system is
B: determining how honest one's boss is
C: comparing output-to-input ratios among individuals
D: comparing fairness between different organizations
答案: 【 determining how fair the system is】
14、单选题：
If salespeople in John's company meet their sales goals for the month, they are given an all-expense-paid trip to a Denver Broncos football game. Football is not one of John's favorite sports, and the Denver Broncos are definitely not John's favorite team. John's performance might be influenced by the ________ part of Vroom's expectancy theory.
选项：
A: effort-performance linkage
B: performance-reward linkage
C: effort-reward linkage
D: attractiveness
答案: 【 attractiveness】
15、单选题：
The first variable in expectancy theory involves how much effort a person must exert to ________.
选项：
A: receive a given reward
B: attain a certain level of performance
C: finish the job in the shortest period of time
D: finish the job in the shortest period of time
答案: 【 attain a certain level of performance】
16、判断题：
Maslow's hierarchy of needs proposes that all needs are sought after to an equal degree at all times.
选项：
A: 正确
B: 错误
答案: 【 错误】
17、判断题：
In Maslow's system, a person takes care of social needs before worrying about personal safety.
选项：
A: 正确
B: 错误
答案: 【 错误】
18、判断题：
In McGregor's theory of motivation, managers with a Theory Y view of life think people need to be given the freedom to make their own choices.
选项：
A: 正确
B: 错误
答案: 【 正确】
19、判断题：
In Herzberg's view, removing a hygiene factor makes a person less dissatisfied with his or her job.
选项：
A: 正确
B: 错误
答案: 【 正确】
20、判断题：
McClelland proposed that people with a high nAch simply want to do things better than other people.
选项：
A: 正确
B: 错误
答案: 【 正确】
Lecture 11
Test 11
1、单选题：
The University of Iowa studies discussed all of the following leadership styles EXCEPT ________ leadership.
选项：
A: laissez-faire style
B: democratic
C: benevolent
D: autocratic
答案: 【 benevolent】
2、单选题：
Jared's boss encourages employees to participate in the decision-making process but does not give them complete freedom to do as they like. She has this kind of leadership style.
选项：
A: monarchial style
B: autocratic style
C: democratic style
D: laissez-faire style
答案: 【 democratic style】
3、单选题：
In the Ohio State studies, ________ refers to how much mutual trust exists between employees and leaders.
选项：
A: consideration of limitations
B: consideration
C: initiating structure
D: initiating ideas
答案: 【 consideration】
4、单选题：
According to the University of Michigan studies, leaders who were ________ were associated with higher group productivity and higher job satisfaction.
选项：
A: employee oriented
B: initiating structure
C: considerate
D: production oriented
答案: 【 employee oriented】
5、单选题：
Which quadrant of the managerial grid generally identifies the most successful leaders?
选项：
A: top left
B: bottom left
C: bottom right
D: top right
答案: 【 top right】
6、单选题：
Fiedler's LPC ratings concluded that leaders were either ________.
选项：
A: positive or negative
B: task oriented or trusting
C: relationship oriented or people oriented
D: task oriented or relationship oriented
答案: 【 task oriented or relationship oriented】
7、单选题：
Your boss has total control over hiring, firing, and promotions in your department. He has ________.
选项：
A: low position power
B: high position power
C: high task structure
D: low task structure
答案: 【 high position power】
8、单选题：
Fiedler concluded that task-oriented leaders performed best when the situation was ________.
选项：
A: highly favorable
B: highly unfavorable
C: either highly favorable or highly unfavorable
D: moderately favorable or moderately unfavorable
答案: 【 either highly favorable or highly unfavorable】
9、单选题：
A major criticism of Fiedler's work stated that it failed to recognize that effective leaders ________.
选项：
A: are always task oriented
B: can change leadership styles
C: cannot change leadership styles
D: are always relationship oriented
答案: 【 can change leadership styles】
10、单选题：
In the situational leadership theory (SLT), readiness is defined as ________ to perform a task.
选项：
A: the ability
B: the willingness
C: both the ability and willingness
D: the motivation one has
答案: 【 both the ability and willingness】
11、单选题：
Which leadership style works best with an R1 type of follower?
选项：
A: delegating
B: selling
C: telling
D: participating
答案: 【 telling】
12、单选题：
The leader-participation model contends that leader behavior should ________.
选项：
A: never vary
B: adjust to the structure of the task involved
C: be dependent on the traits of the leader
D: be consistent from task to task
答案: 【 adjust to the structure of the task involved】
13、单选题：
The path-goal theory sees the job of an effective leader as ________.
选项：
A: providing clear instructions for followers
B: clearing the path between followers and their goals
C: defining goals for followers
D: helping followers understand their goals
答案: 【 clearing the path between followers and their goals】
14、单选题：
An important trait of a(n)________ leader in path-goal theory is friendliness.
选项：
A: achievement-oriented
B: directive
C: participative
D: supportive
答案: 【 supportive】
15、单选题：
A leader should avoid a directive leadership style when ________.
选项：
A: tasks are highly structured
B: workers have an external locus of control
C: tasks are stressful and ambiguous
D: work groups experience conflict
答案: 【 tasks are highly structured】
16、判断题：
A leader is someone who has managerial authority and can influence others.
选项：
A: 正确
B: 错误
答案: 【 正确】
17、判断题：
Leadership identifies a process while leader identifies a person.
选项：
A: 正确
B: 错误
答案: 【 正确】
18、判断题：
Research has shown a distinct set of traits that distinguishes leaders from nonleaders.
选项：
A: 正确
B: 错误
答案: 【 错误】
19、判断题：
A major goal of behavioral leadership studies is to find ways to train people to be leaders.
选项：
A: 正确
B: 错误
答案: 【 正确】
20、判断题：
Fiedler's model proposed that leadership success was determined by matching leadership style to situation.
选项：
A: 正确
B: 错误
答案: 【 正确】
Lecture 12
Test 12
1、单选题：
Controlling compares ________ to see if goals are being achieved.
选项：
A: planned performance to standard performance
B: standard performance to ideal performance
C: actual performance to competitor performance
D: actual performance to planned performance
答案: 【 actual performance to planned performance】
2、单选题：
An advantage of management by walking around (MBWA) is ________.
选项：
A: perceptual biases
B: obtrusiveness
C: personal contact
D: objectivity
答案: 【 personal contact】
3、单选题：
This kind of performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.
选项：
A: written report
B: MBWA
C: oral report
D: statistical report
答案: 【 oral report】
4、单选题：
What managers choose to measure is largely determined by
选项：
A: what an organization does well.
B: the organization's structure.
C: the company's image.
D: the leaders and leadership style of those in the organization.
答案: 【 what an organization does well.】
5、单选题：
A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.
选项：
A: efficiency
B: market share
C: cost per unit
D: labor per unit
答案: 【 market share】
6、单选题：
The second step in the control process is to ________.
选项：
A: compare a standard against an ideal
B: measure actual performance
C: compare performance against a standard
D: take action
答案: 【 compare performance against a standard】
7、单选题：
In the second step of the control process, actual performance can be considered acceptable as long as the performance doesn't fall ________.
选项：
A: short of goals by more than 15 percent
B: short of goals by more than 30 pe