Unit2JobsandResponsibilities

QuizforUnit2

1、单选题:
If the ownership of the companies is not open to the public, we call them _______. ​
选项:
A: A. closely held companies   
B: B. publicly held companies 
C: C. private company        
D: D. multinational companies
答案: 【 A. closely held companies   

2、单选题:
‌Which of the following statements is not the advantage of working for a state-owned company? ‏
选项:
A:   A. has an edge in terms of stability, management, and career prospects
B:   B. is much easier to get a job
C:   C. is more decent, and would have a better career
D:   D. competition is so fierce that it’s difficult to stand out
答案: 【   B. is much easier to get a job

3、单选题:
‍Which of the following competencies are not included in the “4Cs” of core competencies? ‌
选项:
A: A. critical thinking competence
B: B. creative competence
C: C. cultural competence
D: D. communicative competence
答案: 【 D. communicative competence

4、单选题:
‍ The functions of personnel department may exclude _______.‍
选项:
A: A. looks after the welfare of the employees
B: B. hires new employees
C: C. trains new staff
D: D. looks for new customers
答案: 【 D. looks for new customers

5、单选题:
‏Which of the following statement is not correct for a CEO of a publicly held company?‎
选项:
A: A. is in charge of the entire management organization within a company
B: B. is the highest-ranking executive in a company
C: C. is responsible for the board of directors
D: D. is the authority of the company
答案: 【 D. is the authority of the company

6、单选题:
‌Which of the following statement is not correct for a publicly held company? ‏
选项:
A: A. The shareholders’ meeting is the authority of the company.
B: B. It may set up a board of directors, which shall be composed of 5-19 persons.
C: C. It may set up a board of supervisors, which shall be composed of at least 3 persons.
D: D. A CEO leads the board of directors.
答案: 【 D. A CEO leads the board of directors.

7、单选题:
‎Which of the following statement is not correct for a company structure? ‌
选项:
A: A. A company structure chart will show the jobs, listed by job title, the reporting structure, and company management.
B: B. The third level of a company structure chart is the top management for the organization.
C: C. The second level is the middle managers for the organization and they are all roughly equal in power.
D: D. The departments are vertical under their department head, but horizontal with other divisions in the company.
答案: 【 B. The third level of a company structure chart is the top management for the organization.

8、单选题:
‎Some companies are ‘not-for-profit’ which provide much required services to those in need, and derive from the following organizations except  _______.‌
选项:
A: A. charities
B: B. health-care, or social service
C: C. Fortune 500
D: D. educational, or environmental sector
答案: 【 C. Fortune 500

9、单选题:
‏The following statements are usually related to language competence except _______.‏
选项:
A: A.   speaks and writes clearly and effectively
B: B.   listens to others, correctly interprets messages from others and responds appropriately
C: C.   asks questions to clarify, and exhibits interest in having two-way communication
D: D.   makes better decisions and judgments in complex situations
答案: 【 D.   makes better decisions and judgments in complex situations

10、单选题:
‎The followings are responsibilities of a sale manager except _______.‍
选项:
A: A. researches sales statistics
B: B. is responsible for the board of directors
C: C. oversees all marketing, advertising and promotional activities
D: D. evaluates customer research, market conditions, competitor data
答案: 【 B. is responsible for the board of directors

11、判断题:
‌ The classification of company is based on the different types of ownership of the company, and also the aims and objectives of the owners. ​
选项:
A: 正确
B: 错误
答案: 【 正确

12、判断题:
​ Most of the influential top revenue enterprises belong to the type of closely held company. ‍
选项:
A: 正确
B: 错误
答案: 【 错误

13、判断题:
‍Within a business, an organizational structure allows people to know exactly who is in charge of whom and what any given person’s responsibilities are. ‍
选项:
A: 正确
B: 错误
答案: 【 正确

14、判断题:
‎A job title can either describe the level of the position, or the responsibilities of the position.‍
选项:
A: 正确
B: 错误
答案: 【 错误

15、判断题:
5. A company structure chart will show the jobs, listed by job title, the reporting structure, and company management. ‎
选项:
A: 正确
B: 错误
答案: 【 正确

Unit3OnthePhone

QuizforUnit3

1、单选题:
‌A business call should be made ____________.‍
选项:
A: A. during the holidays                             
B: B. during the working hours
C: C. during the rest time                       
D: D. during the dinner time
答案: 【 B. during the working hours

2、单选题:
‎We should not say “________” when we answer the phone.‏
选项:
A: A. Who is speaking, please?         
B: B. Where are you calling from?
C: C. Who are you?              
D: D. Who's that?
答案: 【 C. Who are you?              

3、单选题:
‏If the one you want is not available on the phone, you can take a message by leaving some basic information except ________.‍
选项:
A: A. the name  
B: B. the company you are from
C: C. the purpose of the call  
D:   D. the company you call
答案: 【   D. the company you call

4、单选题:
‎If there is something wrong with the phone or telephone line when you make a call, you can use the following expressions except _____.   ‏
选项:
A: A. The phone is in order.
B: B. She has changed her telephone number
C: C. I've tried to get through several times but it's always engaged.
D: D. Sorry, we were cut off.
答案: 【 A. The phone is in order.

5、单选题:
‏If you ask for someone during a business call, you can use the following expressions except _______.‍
选项:
A: A. Could I speak to someone in the Sales Department, please?
B: B. Is someboby in?
C: C. Hello, is Jack in the office?
D: D. Please connect me with the Export Department.
答案: 【 B. Is someboby in?

6、单选题:
‏When introducing yourself, you should not say: “__________.”‎
选项:
A: A. This is Ken.
B: B. Ken speaking.
C: C. Hello, this is Paul Smith from Sparkle International.
D: D. I am ....
答案: 【 D. I am ....

7、单选题:
‎At the beginning of a business call, you should introduce yourself by _______.‌
选项:
A: A. saying “Hello, this is xxx from xxx company speaking.”
B: B. saying “Hello, I am xxx from xxx company speaking. ”
C: C. waiting to be asked.
D: D. Just speaking out your name.
答案: 【 A. saying “Hello, this is xxx from xxx company speaking.”

8、单选题:
‎During the business call, if you are not so sure about the information, you can say the following sentences except ________‌
选项:
A: A. “I believe I am right.”
B: B. “I didn't catch your name. Would you please spell it?”
C: C. “Could you spell that, please?”
D: D. “I'd like you to repeat that number, please.”
答案: 【 A. “I believe I am right.”

9、单选题:
‍You can end a business call by using the following expressions except _______.‍
选项:
A: A. Sorry, I must ring off now. I've got a call on the other line.
B: B. I look forwar

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