大学MOOC 国际物流(浙江万里学院)1206480802 最新慕课完整章节测试答案
Chapter1AnOverviewofLogistics物流概述
文章目录
- Chapter1AnOverviewofLogistics物流概述
- Chapter2ManagerialIssuesinLogistics物流中的管理问题
- Chapter3TheSCMConcept供应链管理的概念
- Chapter4Procurement采购
- Chapter5DemandManagement,OrderManagementandCustomerService需求管理、订单管理和顾客服务
- Chapter6InventoryManagement库存管理
- Chapter7WarehousingManagement仓储管理
- Chapter8WarehousingManagement仓储管理
- Chapter9Packaging&MaterialsHandling包装和物料搬运
TestforChapter1
1、单选题：
Logistics clearly contributes to ___________ and ___________ utility.
选项：
A: time; place
B: form; time
C: place; form
D: possession; time
答案: 【 time; place】
2、单选题：
___________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product.
选项：
A: Time
B: Place
C: Form
D: Possession
答案: 【 Possession】
3、单选题：
___________ utility refers to having products available where they are needed by customers.
选项：
A: Possession
B: Time
C: Place
D: Form
答案: 【 Place】
4、单选题：
All of the following are types of economic utility, except:
选项：
A: Time
B: Production
C: Place
D: Possession
答案: 【 Production】
5、单选题：
“How well a company does what it says it’s going to do” represents ___________.
选项：
A: efficiency
B: productivity
C: leading edge logistics
D: effectiveness
答案: 【 effectiveness】
6、单选题：
What concept refers to “how well company resources are used to achieve what a company promises it can do?"
选项：
A: Efficiency
B: Productivity
C: Reengineering
D: Effectiveness
答案: 【 Efficiency】
7、单选题：
Every customer getting the same type and level of logistics service refers to ___________.
选项：
A: tailored logistics
B: mass logistics
C: effectiveness
D: efficiency
答案: 【 mass logistics】
8、单选题：
Which of the following is not a reason for the increased importance of logistics?
选项：
A: growing power of manufacturers
B: reduction in economic regulation
C: globalization of trade
D: technological advances
答案: 【 growing power of manufacturers】
9、单选题：
Widespread reductions in economic regulation of US transportation carriers occurred in ____.
选项：
A: 1960s and 1970s
B: 1970s and 1980s
C: 1980s and 1990s
D: only the 1990s
答案: 【 1970s and 1980s】
10、单选题：
The ____ concept suggests that the customer desires a product offering that is highly tailored to the customer’s exact preferences.
选项：
A: market demassification
B: relationship marketing
C: customized customer
D: niche marketing
答案: 【 customized customer】
11、单选题：
Approximately ____ percent of US adult women are currently in the workforce.
选项：
A: 70
B: 60
C: 50
D: 40
答案: 【 60】
12、单选题：
____ refers to the removal of intermediaries between producer and consumer.
选项：
A: direct channels
B: market demassification
C: consolidation
D: disintermediation
答案: 【 disintermediation】
13、单选题：
____ are stores with large amounts of both floor space and product for sale.
选项：
A: mass merchandisers
B: power retailers
C: big-box retailers
D: do-it-yourself (DIY) retailers
答案: 【 big-box retailers】
14、单选题：
The ____ approach indicates that a company’s objectives can be realized by recognizing the mutual interdependence of major functional areas.
选项：
A: supply chain
B: systems
C: interfunctionality
D: rhochrematics
答案: 【 systems】
15、单选题：
The movement and storage of materials into a firm refers to:
选项：
A: physical distribution
B: materials management
C: supply chain management
D: materials handling
答案: 【 materials management】
16、单选题：
Which concept refers to the storage of finished product and movement to the customer?
选项：
A: supply chain management
B: business logistics
C: physical distribution
D: materials management
答案: 【 physical distribution】
17、单选题：
Logistics managers use the ____ approach to coordinate materials management and physical distribution in a cost-efficient manner.
选项：
A: total cost
B: supply chain
C: interfunctional logistics
D: intrafunctional logistics
答案: 【 total cost】
18、单选题：
A cost trade-off is a situation where:
选项：
A: all costs react according to their individual degrees of inflation in the economy
B: all costs are reflected as a percentage variation from standard costs
C: some costs increase and some costs decrease
D: some costs are eliminated by efficient management controls
答案: 【 some costs increase and some costs decrease】
19、单选题：
The ____ department often measures inventory in terms of its cost or value in dollars, whereas ____ tends to measure inventory in terms of units.
选项：
A: marketing; logistics
B: finance; production
C: marketing; production
D: finance; logistics
答案: 【 finance; logistics】
20、单选题：
A common interface between production and logistics involves:
选项：
A: the types of material handling equipment
B: the length of production runs
C: the use of plastic versus wood pallets
D: the mode of transportation
答案: 【 the length of production runs】
21、单选题：
____ refers to the delay of value-added activities such as assembly, production, and packaging to the latest possible time.
选项：
A: building blocks
B: lean manufacturing
C: deferral
D: postponement
答案: 【 postponement】
22、单选题：
The four basic components of the marketing mix include all of the following except:
选项：
A: price
B: production
C: place
D: promotion
答案: 【 production】
23、单选题：
Landed costs refer to:
选项：
A: the costs of a product shipped via surface transport
B: the costs of a product that is quoted cash on delivery (COD)
C: the costs of a prepaid shipment
D: a price that includes both the cost of the product plus transportation to the buyer
答案: 【 a price that includes both the cost of the product plus transportation to the buyer】
24、单选题：
____ refers to being out of an item at the same time there is demand for it.
选项：
A: intensive distribution
B: tailored logistics
C: stockout
D: supplier indifference
答案: 【 stockout】
25、单选题：
The ownership channel consists of all parties except:
选项：
A: customers
B: manufacturers
C: wholesalers
D: retailers
答案: 【 customers】
26、单选题：
Which channel covers the movement of title to the goods?
选项：
A: promotions
B: logistics
C: finance
D: ownership
答案: 【 ownership】
27、单选题：
____ is bringing together similar stocks from different sources.
选项：
A: accumulating
B: assorting
C: auditing
D: allocating
答案: 【 accumulating】
28、单选题：
The most costly logistics activity in many firms is ____.
选项：
A: industrial packaging
B: transportation management
C: order management
D: warehousing management
答案: 【 transportation management】
29、单选题：
Brokers are intermediaries that are commonly associated with the ____ channel.
选项：
A: promotions
B: finance
C: ownership
D: negotiation
答案: 【 negotiation】
30、单选题：
U.S. News & World Report suggests that logistics employment should increase by ____ percent through 2018.
选项：
A: 10
B: 15
C: 20
D: 25
答案: 【 20】
31、判断题：
Absolute and relative logistics costs in relation to Gross Domestic Product vary from country to country.
选项：
A: 正确
B: 错误
答案: 【 正确】
32、判断题：
The four general types of economic utility are production, possession, time, and place.
选项：
A: 正确
B: 错误
答案: 【 错误】
33、判断题：
The current definition of logistics, as promulgated by the Council of Supply Chain Management Professionals, suggests that logistics is part of the supply chain process.
选项：
A: 正确
B: 错误
答案: 【 正确】
34、判断题：
Logistics is only concerned with forward flows, that is, those directed towards the point of consumption.
选项：
A: 正确
B: 错误
答案: 【 错误】
35、判断题：
The purpose of logistics is to maximize customer service.
选项：
A: 正确
B: 错误
答案: 【 错误】
36、判断题：
In mass logistics, groups of customers with similar logistical needs and wants are provided with logistics services appropriate to those wants and needs.
选项：
A: 正确
B: 错误
答案: 【 错误】
37、判断题：
Humanitarian logistics represents an emerging application of logistics to not-for-profit organizations.
选项：
A: 正确
B: 错误
答案: 【 正确】
38、判断题：
Superior logistics is an essential component of corporate strategies for many big-box retailers.
选项：
A: 正确
B: 错误
答案: 【 正确】
39、判断题：
Physical distribution is synonymous with materials management.
选项：
A: 正确
B: 错误
答案: 【 错误】
40、判断题：
The key to the total cost approach is that all relevant cost items are considered simultaneously when making a decision.
选项：
A: 正确
B: 错误
答案: 【 正确】
41、判断题：
Long production runs sometimes result in excessive inventory of products with limited demand for them.
选项：
A: 正确
B: 错误
答案: 【 正确】
42、判断题：
Landed costs refer to the price of a product at its source.
选项：
A: 正确
B: 错误
答案: 【 错误】
43、判断题：
Logistical decisions tend not to be impacted by marketers’ growing emphasis on offering sustainable products.
选项：
A: 正确
B: 错误
答案: 【 错误】
44、判断题：
There is no linkage between the promotions and logistics channels.
选项：
A: 正确
B: 错误
答案: 【 错误】
45、判断题：
The most significant contribution that the logistics channel makes to the overall channel process is the sorting function.
选项：
A: 正确
B: 错误
答案: 【 正确】
46、判断题：
Intermediaries assume ownership of goods while they’re in the marketing channel.
选项：
A: 正确
B: 错误
答案: 【 错误】
47、判断题：
A broker is a type of intermediary often associated with the negotiations channel.
选项：
A: 正确
B: 错误
答案: 【 正确】
48、判断题：
A commonly used logistical intermediary is the freight forwarder.
选项：
A: 正确
B: 错误
答案: 【 正确】
49、判断题：
Packaging can have both a marketing and logistical dimension.
选项：
A: 正确
B: 错误
答案: 【 正确】
50、判断题：
U.S. News & World Report has highlighted logistician as one of the 50 best careers.
选项：
A: 正确
B: 错误
答案: 【 正确】
Chapter2ManagerialIssuesinLogistics物流中的管理问题
TestforChapter2
1、单选题：
____ refers to the amount of output divided by the amount of input.
选项：
A: control
B: monitoring
C: productivity
D: input-output analysis
答案: 【 productivity】
2、单选题：
Productivity improvement efforts in logistics are often directed towards ____.
选项：
A: reducing input while increasing output
B: increasing output by a greater percentage than inputs are increased
C: reducing input while holding output constant
D: increasing output while holding input constant
答案: 【 increasing output while holding input constant】
3、单选题：
What is the most important purpose of warehouse work rules?
选项：
A: to control pilferage
B: to keep employees from engaging in unproductive and potentially destructive activities
C: to protect companies from union grievance procedures
D: to give managers control over warehouse workers
答案: 【 to keep employees from engaging in unproductive and potentially destructive activities】
4、单选题：
A ____ is a device used to monitor and control the actions taken by a driver and his/her vehicle.
选项：
A: tachograph
B: tachometer
C: speedometer
D: regulator
答案: 【 tachograph】
5、单选题：
____ is a set of generic standards used to document, implement, and demonstrate quality management and assurance systems.
选项：
A: benchmarking
B: Six Sigma
C: ISO 9000
D: ISO 14000
答案: 【 ISO 9000】
6、单选题：
____ refers to the integration of Six Sigma and the Lean approach.
选项：
A: ISO 9000
B: quality management
C: supply chain management
D: Lean Six Sigma
答案: 【 Lean Six Sigma】
7、单选题：
What is a key difference between IS0 9000 and the Baldrige Quality Award?
选项：
A: only the Baldrige Award focuses on quality
B: the Baldrige Award is more externally focused than is ISO 9000
C: ISO 9000 is more externally focused than the Baldrige Award
D: ISO 9000 focuses more on lean practices than does the Baldrige Award
答案: 【 the Baldrige Award is more externally focused than is ISO 9000】
8、单选题：
The ____ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities.
选项：
A: Logistics Uncertainty Index
B: Logistics Uncertainty Pyramid Model
C: Logistics Risk Consortium
D: Logistics Risk Factor
答案: 【 Logistics Uncertainty Pyramid Model】
9、单选题：
From a logistics perspective, two of most important government agencies incorporated into the Department of Homeland Security were the Transportation Security Agency and ____.
选项：
A: Department of Transportation
B: Federal Maritime Commission
C: Surface Transportation Board
D: Customs and Border Protection
答案: 【 Customs and Border Protection】
10、单选题：
The ____ is responsible for the security of the U.S. transportation system.
选项：
A: Department of Commerce
B: Department of Transportation
C: Transportation Security Administration
D: U.S. State Department
答案: 【 Transportation Security Administration】
11、单选题：
The Importer Security Filing (ISF) rule requires importers to file ____ pieces of information and carriers to file ____ pieces of information.
选项：
A: 10; 2
B: 5; 5
C: 2; 10
D: 4; 8
答案: 【 10; 2】
12、单选题：
All of the following are reasons why logisticians should be concerned about theft, except:
选项：
A: stolen products may not reappear to compete with other products
B: the time and costs associated with theft aren’t always covered by insurance
C: some organizations will avoid locating their facilities in areas characterized by high crime rates
D: theft can lead to stockouts in the distribution channel
答案: 【 stolen products may not reappear to compete with other products】
13、单选题：
The materials stolen in ____ are usually for the employee’s own use.
选项：
A: theft
B: demurrage
C: non-monetary compensation
D: pilferage
答案: 【 pilferage】
14、单选题：
What is the primary difference between pilferage and theft?
选项：
A: there is no difference between the two
B: pilferage involves a firm’s own employees, while theft involves efforts from outsiders
C: theft refers to stolen merchandise worth more than $500
D: pilferage refers to stolen merchandise worth more than $500
答案: 【 pilferage involves a firm’s own employees, while theft involves efforts from outsiders】
15、单选题：
The concept of logistics social responsibility, or corporate social responsibility issues that relate directly to logistics, did not emerge until which decade?
选项：
A: 1970-1979
B: 1980-1989
C: 1990-1999
D: 2000-2009
答案: 【 1990-1999】
16、单选题：
The two areas in logistics systems where most energy costs occur are ____ and ____.
选项：
A: warehousing; transportation
B: packaging; transportation
C: materials handling; packaging
D: warehousing; materials handling
答案: 【 warehousing; transportation】
17、单选题：
With respect to the design of warehouses, one suggestion for energy savings is to make sure that dock doors are not placed on the ____ of a building.
选项：
A: west
B: east
C: north
D: south
答案: 【 north】
18、单选题：
Transportation accounts for approximately ____ of all petroleum consumption in the United States
选项：
A: three-quarters
B: two-thirds
C: one-half
D: one-third
答案: 【 two-thirds】
19、单选题：
Which of the following is not one of the three critical factors associated with the process of managing returned goods?
选项：
A: why products are returned
B: whether returned goods should be managed internally or outsourced to a third party
C: how to optimize reverse logistics
D: how many products are returned
答案: 【 how many products are returned】
20、单选题：
____ complexity centers on the implications associated with the increasing number of products that most companies continue to face in an effort to differentiate themselves with their customers.
选项：
A: process
B: range
C: network
D: system
答案: 【 range】
21、判断题：
Union work rules are often very specific in the sense that job descriptions spell out the responsibilities associated with a particular job.
选项：
A: 正确
B: 错误
答案: 【 正确】
22、判断题：
As a general rule, the same types of supervision can be used for both warehouse workers and truck drivers.
选项：
A: 正确
B: 错误
答案: 【 错误】
23、判断题：
Wireless communications, global positioning systems, and graphical information systems offer tremendous opportunities to improve driver productivity.
选项：
A: 正确
B: 错误
答案: 【 正确】
24、判断题：
Excess capacity, or unused available space, can be unproductive because it may result in the purchase of additional equipment or space.
选项：
A: 正确
B: 错误
答案: 【 正确】
25、判断题：
Logistics service quality relates to a firm’s ability to deliver products, materials and services without defects or errors to both internal and external customers.
选项：
A: 正确
B: 错误
答案: 【 正确】
26、判断题：
Terrorism can be viewed as an illegal use of or threat of force or violence made by a group or an individual against a person, a company, or somebody’s property with a goal of menacing the target, often grounded in politics or ideology.
选项：
A: 正确
B: 错误
答案: 【 正确】
27、判断题：
From a logistical perspective, the Transportation Security Administration and the Department of Transportation are two of the most important government entities that were incorporated into the Department of Homeland Security.
选项：
A: 正确
B: 错误
答案: 【 错误】
28、判断题：
The Transportation Worker Identification Credential (TWIC) uses biometric data to exclude certain workers from secure areas at ports and terminals.
选项：
A: 正确
B: 错误
答案: 【 正确】
29、判断题：
The Importer Security Filing (ISF) rule requires carriers to file 10 pieces of information and importers to file two pieces of information.
选项：
A: 正确
B: 错误
答案: 【 错误】
30、判断题：
Experts recommend that the best pilferage policy should be based on zero tolerance.
选项：
A: 正确
B: 错误
答案: 【 正确】
31、判断题：
One of the most effective methods of protecting goods from theft or pilferage is to keep them moving through the system.
选项：
A: 正确
B: 错误
答案: 【 正确】
32、判断题：
Logistics does not have an inherent connection to sustainability.
选项：
A: 正确
B: 错误
答案: 【 错误】
33、判断题：
Potential logistics social responsibility dimensions include the environment, diversity, safety, and philanthropy, among others.
选项：
A: 正确
B: 错误
答案: 【 正确】
34、判断题：
Warehousing and packaging are the two areas in logistics systems where the most energy costs occur.
选项：
A: 正确
B: 错误
答案: 【 错误】
35、判