Chapter 1 E-commerceThe Revolution is Just Beginning 电子商务革命刚刚开始

1.1 Test

1、单选题:
‍E-commerce can be defined as:‎
选项:
A: digitally enabled commercial transactions between and among organizations and individuals.
B: the use of digital technologies in a firm's daily activities.
C: the digital enablement of transactions and processes within an organization.
D: any electronically based organizational activity that supports a firm’s market exchanges.
答案: 【 digitally enabled commercial transactions between and among organizations and individuals.

2、单选题:
‎Which of the following is an example of e-business?‌
选项:
A: Amazon's inventory control system
B: the Amazon.com website
C: an Amazon mobile app
D: Amazon's Pinterest page
答案: 【 Amazon's inventory control system

3、单选题:
​Which of the following can be considered synonymous with the term e-commerce?‏
选项:
A: e-business
B: digital commerce
C: the Internet
D: the Web
答案: 【 digital commerce

4、多选题:
‍The term e-commerce contains the following key elements:‏
选项:
A: digitally enabled 
B: commercial transactions
C: between and among organizations and individuals
D: inter-firm transaction
答案: 【 digitally enabled ;
commercial transactions;
between and among organizations and individuals

5、判断题:
‌The term e-commerce refers to the digital enabling of business processes both inside and outside the firm.‌
选项:
A: 正确
B: 错误
答案: 【 错误

1.2 Test

1、单选题:
‎Which of the following features of e-commerce technology enables merchants to market and sell "complex" goods and services to consumers via marketing messages that can integrate video, audio, and text?​
选项:
A: richness
B: ubiquity
C: information density
D: personalization
答案: 【 richness

2、单选题:
‍Which of the following features of e-commerce technology is related to the concept of network externalities?‌
选项:
A: richness
B: interactivity
C: universal standards
D: information density
答案: 【 universal standards

3、单选题:
‍‍‍Which of the following features of e-commerce technology allows users to participate in the creation of online content?‍‍‍
选项:
A: ubiquity
B: global reach
C: information density
D: social technology
答案: 【 social technology

4、多选题:
‌Which of the following belong to the unique features of e-commerce technology?‏
选项:
A: Personalization
B: Universal standards
C: On-way communication
D: Information density
答案: 【 Personalization;
Universal standards;
Information density

5、判断题:
​​​Ubiquity increases the cognitive energy required to transact in a marketspace.​
选项:
A: 正确
B: 错误
答案: 【 错误

1.3 Test

1、单选题:
​Which of the following is a platform for B2B e-commerce?‎
选项:
A: Airbnb
B: Facebook
C: Meituan
D: Go2Paper
答案: 【 Go2Paper

2、单选题:
‍All of the following are platforms for C2C e-commerce except:‌
选项:
A: Walmart
B: 闲鱼
C: Craigslist
D: Etsy
答案: 【 Walmart

3、单选题:
‍Which type of e-commerce is distinguished by the type of technology used in the transaction rather than by the nature of the market relationship?​
选项:
A: consumer-to-consumer (C2C)
B: social e-commerce
C: mobile e-commerce
D: business-to-business (B2B)
答案: 【 mobile e-commerce

4、多选题:
​_______can be looked at as subsets of B2B, B2C and C2C e-commerce.‍
选项:
A: Mobile e-commerce
B: Social e-commerce
C: Local e-commerce
D: Cloud computing
答案: 【 Mobile e-commerce;
Social e-commerce;
Local e-commerce

5、判断题:
‏B2B e-commerce is the largest type of e-commerce.‍
选项:
A: 正确
B: 错误
答案: 【 正确

2.1 Test

1、单选题:
‏Which of the following is not an element of nearly perfect competitive market?‏
选项:
A:  Information is equally distributed.
B:  Transaction costs are high.
C:  Prices can be dynamically adjusted to reflect actual demand.
D:  Unfair competitive advantages are eliminated.
答案: 【  Transaction costs are high.

2、单选题:
​Which of the following refers to the displacement of market middlemen and the creation of a new direct relationship between producers and consumers?‎
选项:
A: network effect
B:  disintermediation
C:  friction-free commerce
D:  first mover advantage
答案: 【  disintermediation

3、单选题:
‎Which of the following is a characteristic of e-commerce during the Invention period?‍
选项:
A: mobile technology
B: earnings and profit emphasis
C: disintermediation
D: extensive government surveillance
答案: 【 disintermediation

4、单选题:
​All of the following are examples of Web 2.0 sites and applications except:​
选项:
A: photo-sharing sites.
B: blogs.
C: wikis.
D: auction sites.
答案: 【 auction sites.

5、判断题:
‎A network effect occurs where all participants receive value from the fact that everyone else uses different tools or products. ​
选项:
A: 正确
B: 错误
答案: 【 错误

2.2 Test

1、单选题:
‏Which of the following best describes the early years of e-commerce?‌
选项:
A: They were a technological success but a mixed business success.
B: They were a technological success but a business failure.
C: They were a technological failure but a business success.
D: They were a mixed technological and business success.
答案: 【 They were a technological success but a mixed business success.

2、单选题:
‍Which of the following refers to the practice of researching a product online before purchasing it at a physical store?​
选项:
A: zooming
B: grazing
C: showrooming
D: webrooming
答案: 【 webrooming

3、多选题:
‏Which of the following belong to BAAD tech giants?‎
选项:
A: Google
B: Baidu
C: Apple
D: Amazon
答案: 【 Google;
Apple;
Amazon

4、判断题:
‏Price dispersion has been eliminated in e-commerce.‍
选项:
A: 正确
B: 错误
答案: 【 错误

5、判断题:
‌Real markets are imperfect.‎
选项:
A: 正确
B: 错误
答案: 【 正确

Chapter 1 Test

1、单选题:
‌Which of the following refers to any disparity in relevant market information among parties in a transaction?‏
选项:
A: information asymmetry
B: unfair competitive advantage
C: imperfect competition
D: dynamic pricing
答案: 【 information asymmetry

2、单选题:
‍Which of the following statements is true about the traditional tradeoff between the richness and reach of a marketing message prior to the development of the Web?‏
选项:
A: Marketing messages had little richness.
B: The smaller the audience reached, the less rich the message.
C: The larger the audience reached, the less rich the message.
D: Richness was unrelated to reach.
答案: 【 The larger the audience reached, the less rich the message.

3、单选题:
‎Which of the following is not a unique feature of e-commerce technology?‏
选项:
A: interactivity
B: social technology
C: information asymmetry
D: richness
答案: 【 information asymmetry

4、单选题:
​E-commerce is available just about everywhere and anytime. This is known as:‏
选项:
A: richness.
B: information density.
C: ubiquity.
D: reach.
答案: 【 ubiquity.

5、单选题:
​Which of the following is a leading platform for social e-commerce?‍
选项:
A: Amazon
B: eBay
C: Wikipedia
D: Facebook
答案: 【 Facebook

6、单选题:
‍Which type of e-commerce generated the largest revenue?‌
选项:
A: B2B
B: B2C
C: C2C
D: M-commerce
答案: 【 B2B

7、单选题:
‏Which of the following is not a characteristic of a perfect competitive market?‎
选项:
A: Price, cost, and quality information are equally distributed.
B: A nearly infinite set of suppliers compete against one another.
C: Customers have access to all relevant information worldwide.
D: It is highly regulated.
答案: 【 It is highly regulated.

8、单选题:
‍All of the following were visions of e-commerce expressed during the early years of e-commerce except:​
选项:
A: a nearly perfect information marketspace.
B: friction-free commerce.
C: disintermediation.
D: fast follower advantage.
答案: 【 fast follower advantage.

9、单选题:
The early years of e-commerce are considered:​
选项:
A: the most promising time in history for the successful implementation of first mover advantages.
B: an economist's dream come true, where for a brief time, consumers had access to all relevant market information and transaction costs plummeted.
C: a stunning technological success as the Internet and the Web increased from a few thousand to billions of e-commerce transactions per year.
D: a dramatic business success as 85% of dot-coms formed since 1995 became flourishing businesses.
答案: 【 a stunning technological success as the Internet and the Web increased from a few thousand to billions of e-commerce transactions per year.

10、多选题:
‏The unique features of e-commerce technology include:‍
选项:
A: Ubiquity
B: Specific standards
C: Global Reach
D: Richness
答案: 【 Ubiquity;
Global Reach;
Richness

11、多选题:
‎The growth of social e-commerce is driven by_________.‌
选项:
A: social sign-on
B: network notification
C: integrated social commerce tools
D: sharing of products, services, and content on social accounts
答案: 【 social sign-on;
network notification;
integrated social commerce tools;
sharing of products, services, and content on social accounts

12、多选题:
Economists early visions about e-commerce include_________‏
选项:
A: a nearly perfect competitive 
B: Information asymmetry would be greatly reduced
C: disintermediation
D: Consumers are not price sensitive
答案: 【 a nearly perfect competitive ;
Information asymmetry would be greatly reduced;
disintermediation

13、多选题:
​The Reinvention period is characterized by_________.‌
选项:
A: local economy
B: user-generated content
C: viral marketing
D: disintermediation
答案: 【 local economy;
user-generated content;
viral marketing

14、判断题:
‎Interactivity that enables product customization alters industry structure by decreasing the threat of substitutes.‍
选项:
A: 正确
B: 错误
答案: 【 正确

15、判断题:
‏Cost transparency refers to the ease with which consumers can find out the variety of prices in a market​
选项:
A: 正确
B: 错误
答案: 【 错误

Chapter 2 E-commerce Business Models and Concepts电子商务的商业模式和概念

1.1 Test

1、单选题:
‏Which element of the business model addresses what a firm provides that other firms do not and cannot?‏
选项:
A: competitive environment
B: competitive advantage
C: market strategy
D: value proposition
答案: 【 value proposition

2、单选题:
‏Successful e-commerce value propositions include_________.‎
选项:
A: reduction of product search costs
B: fast product delivery 
C: Personalization
D: Subscription 
答案: 【 Personalization

3、单选题:
‍JD.com provides a service, called “211 限时达”. This demonstrates the proposition of _________.‎
选项:
A: personalization and customization
B: selection and convenience
C: reduction of price discovery cost
D: fast product delivery
答案: 【 fast product delivery

4、多选题:
‌Amazon makes it possible for book lovers to shop virtually any book 24 hours a day. This demonstrates the proposition of _________.‎
选项:
A: personalization and customization
B: selection and convenience
C: reduction of price discovery cost
D: management of product delivery
答案: 【 selection and convenience;
reduction of price discovery cost

5、判断题:
‍A value proposition defines how a company's product or service will generate revenue for the firm.‌
选项:
A: 正确
B: 错误
答案: 【 错误

1.2 Test

1、单选题:
‏All of the following use an advertising revenue model except:‏
选项:
A: Facebook.
B: Yahoo.
C: Google.
D: Walmart.
答案: 【 Walmart.

2、单选题:
‍Which of the following uses a subscription-based sales revenue model?‎
选项:
A: Yahoo
B: eBay
C: Facebook
D: BirchBox
答案: 【 BirchBox

3、单选题:
‌Which of the following involves a company giving away a certain level of product or service without charge, but then charging a fee for premium levels of the product or service?‌
选项:
A: advertising revenue model
B: subscription revenue model
C: freemium strategy
D: premium strategy
答案: 【 freemium strategy

4、单选题:
‎Which of the following adopts a transaction revenue model?‎
选项:
A: E*Trade
B: eBay
C: Facebook
D: Gap
答案: 【 eBay

5、判断题:
‍In the subscription revenue model, a company primarily generates income from the display of ads. ‏
选项:
A: 正确
B: 错误
答案: 【 错误

1.3 Test

1、单选题:
‏Which element of the business model refers to the presence of substitute products in the market?‌
选项:
A: value proposition
B: competitive environment
C: competitive advantage
D: market opportunity
答案: 【 competitive environment

2、单选题:
​Which of the following factors is not a significant influence on a company's competitive environment?‏
选项:
A: how many competitors are active
B: what the market share of each competitor is
C: the availability of supportive organizational structures
D: how competitors price their products
答案: 【 the availability of supportive organizational structures

3、单选题:
‍First movers often fail because:‌
选项:
A: their competitive advantage is unfair.
B: they lack complementary resources needed to sustain their advantages.
C: they are operating in a perfect market.
D: they fail to leverage their competitive assets.
答案: 【 they lack complementary resources needed to sustain their advantages.

4、多选题:
‌Which one of the following can be considered a direct competitor of Priceline?​
选项:
A: Travelocity.
B: Expedia.
C: Orbitz.
D: ESPN.
答案: 【 Travelocity.;
Expedia.;
Orbitz.

5、判断题:
‌The realistic market opportunity refers to the company’s intended marketspace and the overall potential financial opportunities available to the firm in that marketspace. ‎
选项:
A: 正确
B: 错误
答案: 【 错误

1.4 Test

1、单选题:
‏ A ________ specifically details how you plan to find customers and to sell your product.‌‏‌
选项:
A: sales analysis
B: business plan
C: competitive strategy
D: market strategy
答案: 【 market strategy

2、单选题:
‌ ________ describes how the company will organize the work that needs to be accomplished.‎
选项:
A: market strategy
B: business plan
C: organizational development
D: marketing campaign
答案: 【 organizational development

3、单选题:
‌Typically, in the beginning, _________who can perform multiple tasks are hired.‎
选项:
A: generalists
B: specialists
C: 缺省
D: 缺省
答案: 【 generalists

4、多选题:
‏To identify good managers, first consider the following experiences.‍
选项:
A: What kind of technical background is desirable?
B: What kind of supervisory experience is necessary?
C: How many years in a particular function should be required?
D: Do prospective senior managers have experience and contacts for raising financing from outside investors?
答案: 【 What kind of technical background is desirable?;
What kind of supervisory experience is necessary?;
How many years in a particular function should be required?;
Do prospective senior managers have experience and contacts for raising financing from outside investors?

5、判断题:
‌Twitter, YouTube, and Weibo encourage users to post their content on the sites for free, build personal profile pages, and build a community. This is a social network marketing strategy.‏
选项:
A: 正确
B: 错误
答案: 【 正确

2.1 Test

1、单选题:
‌Which of the following is not a community provider?‎‌‎‌‎
选项:
A: LinkedIn
B: Facebook
C: Blue Nile
D: Pinterest
答案: 【 Blue Nile

2、单选题:
​Which of the following is not an example of the bricks-and-clicks e-tailing business model?‌​‌​‌
选项:
A: Walmart
B: JCPenny
C: Dell
D: Gome
答案: 【 Dell

3、单选题:
‏In general, the key to becoming a successful content provider is to:​‏​‏​
选项:
A: own the content being provided.
B: own the technology by which content is created, presented, and distributed.
C: provide online content for free.
D: provide other services as well as online content.
答案: 【 own the content being provided.

4、多选题:
‌Community providers create an online environment where people with similar interests can________.‌‌‌‌‌
选项:
A: can transact (buy and sell goods)
B: share interests, photos, videos
C: communicate with like-minded people
D: receive interest-related information
答案: 【 can transact (buy and sell goods);
share interests, photos, videos;
communicate with like-minded people;
receive interest-related information

5、判断题:
‍Niche sites with smaller dedicated audiences, are not ideal advertising territories.‍
选项:
A: 正确
B: 错误
答案: 【 错误

2.2 Test

1、单选题:
​Which of the following is not considered a portal?‏​‏​‏
选项:
A: Yahoo
B: MSN
C: Amazon
D: AOL
答案: 【 Amazon

2、单选题:
‏All of the following can be considered examples of the market creator business model except:​‏​‏​
选项:
A: eBay.
B: Priceline.
C: Uber.
D: Twitter.
答案: 【 Twitter.

3、单选题:
‎In the ________ business model, a web-based business builds a digital environment in which buyers and sellers can meet, display products, search for products, and establish prices.‍‎‍
选项:
A: market creator
B: community provider
C: e-tailer
D: portal
答案: 【 market creator

4、多选题:
‌The largest industries using transaction broker business model are ​‌​
选项:
A: financial services
B: travel services
C: job placement services
D: retailors
答案: 【 financial services;
travel services;
job placement services

5、判断题:
‎Vertical portals are focused around a particular subject matter or market segment.‏
选项:
A: 正确
B: 错误
答案: 【 正确

3 Test

1、单选题:
‍All of the following are examples of business-to-business (B2business models except:‍
选项:
A: e-distributors.
B: e-procurement.
C: exchanges.
D: portals.
答案: 【 portals.

2、单选题:
​What is the primary revenue model for an e-distributor?‏
选项:
A: sales
B: transaction fee
C: advertising
D: subscription
答案: 【 sales

3、单选题:
‎Which of the following may offer its customers value chain management software?‍
选项:
A: e-distributors
B: e-procurement companies
C: exchanges
D: community providers
答案: 【 exchanges

4、多选题:
‏Grainger is the largest distributor of ________ supplies. ‏
选项:
A: Maintenance
B: Repair
C: operations 
D: Function
答案: 【 Maintenance;
Repair;
operations 

5、判断题:
​Ariba essentially provides software service to help both sellers and buyers manage their supply chain.‎
选项:
A: 正确
B: 错误
答案: 【 正确

Chapter 2 Test

1、单选题:
‎Which of the following is an example of the affiliate revenue model?​
选项:
A: QQ music
B: eBay
C: JD
D: Amazon
答案: 【 Amazon

2、单选题:
‌Assume you are analyzing the market opportunity of a distance learning company, Learnmore.com, that creates education courses delivered over the Internet for the Fortune 1000 corporate market. Assume that the overall size of the distance learning market is $25 billion. The overall market can be broken down into three major market segments: Corporate, College, and Elementary/High School, each of which accounts for a third of the market. Within the Corporate market, there are two market niches: Fortune 1000, which accounts for 60% of the market, and all others, which together account for 40% of the market. What is Learnmore.com's realistic market opportunity, approximately?‌
选项:
A: $5 billion
B: $6.6 billion 
C: $165 billion
D: $25 billion
答案: 【 $5 billion

3、单选题:
‌All of the following can be considered a direct or indirect competitor of Amazon except:‏
选项:
A: eBay.
B: Apple's iTunes Store.
C: Walmart.
D: Priceline.
答案: 【 Priceline.

4、单选题:
‍All of the following may lead to a competitive advantage except:‌
选项:
A: less expensive suppliers.
B: better employees.
C: fewer products.
D: superior products.
答案: 【 fewer products.

5、单选题:
​Which of the following is an example of a company using the content provider model?‌
选项:
A: Priceline
B: Netflix
C: Dell
D: eBay
答案: 【 Netflix

6、单选题:
‎Which of the following is not a variation of the e-tailer business model?‎
选项:
A: bricks-and-clicks
B: virtual merchant
C: market creator
D: manufacturer-direct
答案: 【 market creator

7、单选题:
‍A ______ is a digital network designed to coordinate the flow of communications among firms engaged in business together. ‏
选项:
A: private industrial network
B: exchange
C: e-distributor
D: industry consortia
答案: 【 private industrial network

8、多选题:
‍Which of the following belong to major types of e-tailers?‏
选项:
A: virtual merchant
B: bricks-and- clicks
C: manufacturer-direct
D: Community providers
答案: 【 virtual merchant;
bricks-and- clicks;
manufacturer-direct

9、多选题:
​Service providers trade _________ for revenue.‏
选项:
A: Knowledge
B: Expertise
C: Capabilities
D: Products
答案: 【 Knowledge;
Expertise;
Capabilities

10、多选题:
‎Which of the following companies are examples of industry consortia?‍
选项:
A: Bosch 
B: Schaeffler 
C: Ariba
D: Grainger
答案: 【 Bosch ;
Schaeffler 

11、多选题:
​Which of the following are true for Walmart’s network?‌
选项:
A: monitor the sales of their goods
B: monitor the status of shipments
C: monitor the actual inventory level of their goods
D: It is one of the largest private industrial networks in the world 
答案: 【 monitor the sales of their goods;
monitor the status of shipments;
monitor the actual inventory level of their goods;
It is one of the largest private industrial networks in the world 

12、判断题:
‏An e-commerce business model aims to use and leverage the unique qualities of the Internet, the Web, and the mobile platform. ‎
选项:
A: 正确
B: 错误
答案: 【 正确

13、判断题:
‌The single most important element of a business model is the management team responsible for making the model work. ‍
选项:
A: 正确
B: 错误
答案: 【 正确

14、判断题:
‏Cooperation with key opinion leaders(KOL) has become the most popular marketing strategy for social media platforms and advertisers in China.‏
选项:
A: 正确
B: 错误
答案: 【 正确

15、判断题:
‍On-demand service companies are characterized by the free sharing of resources between the company and consumers.‌
选项:
A: 正确
B: 错误
答案: 【 错误

Chapter 3 E-commerce Marketing and Advertising Concepts电子商务营销原理

1.1 Test

1、单选题:
________ describes the habit of ingoring someone in favour of a mobile phone. ​
选项:
A: Phubbing
B: Igubbing
C: Fubbing
D: Thubbing
答案: 【 Phubbing

2、多选题:
​Which of the following is true about “Phubbing”?‍
选项:
A: People are using the Internet too much
B: It's hurting our relationship

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